Summer Safety: What Every Driver Needs to Watch For
Released 05/27/2026
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Episode description
Summer is coming, and the road is about to get a whole lot more crowded. Motorcycles are coming out of hibernation. RVs the size of small houses are pulling into your lane. Teenagers who just got their licenses and have no idea that you need 400 feet to stop. Construction zones are popping up on every highway from here to the state line. More pedestrians. More vacationers. More people have no idea what it takes to share the road with an 80,000-pound flatbed truck. In Episode 21 of the Cypress Truck Lines Podcast, Marcus sits down with Cypress Director of Safety Sharee DeHart, driver manager Katy Mongkhonvilay, and terminal manager Ison Cates for a conversation about what drivers need to watch for as the summer months ramp up. This is not a scolding session. Nobody is here to issue dire warnings or make you feel like the road is more dangerous than it already is. This is a relaxed and honest conversation about the real things that change out there when the seasons turn and what smart drivers do about it. New episodes drop every Wednesday. Subscribe now and head into summer with your eyes wide open. 🎙️
Memorial Day hits and the roads do not just get busier. They get completely unpredictable, teenagers behind the wheel with a brand new license and zero experience, families in RVs they drive three times a year and still have not figured out, motorcycles flying past at 80 miles an hour without realizing how small they are next to 80,000 pounds of loaded flatbed, construction zones squeezing lanes down to inches, and a whole lot of people more focused on their GPS, their phone, and the beach than the road in front of them and when all of that shows up at once the margin for error disappears. In Episode 21 of the Cypress Truck Lines Podcast Marcus sits down with Cypress Director of Safety Sharee DeHart, driver manager Katy Mongkhonvilay, and terminal manager Ison Cates for a relaxed but important conversation about what drivers need to watch for as the summer season ramps up, because as Marcus puts it in the outro, summer driving does not just test your skill, it tests your discipline.
New episodes drop every Wednesday at podcast.cypresstruck.com
Episode Highlights
The margin for error disappears: Marcus opens the episode with one of the most direct and vivid cold opens the show has produced. Every summer hazard gets called out by name and then Marcus lands on the central point that ties all of it together. When all of that shows up at once the margin for error disappears. The people creating the chaos are not the ones hauling 80,000 pounds. That responsibility falls on the Cypress and Sun Belt drivers. Which means it falls on you to see it coming before it becomes a problem.
The school bus silver lining and the catch: Marcus delivers one of the episode's best lines when he points out that summer brings one genuine upside for drivers. No more school buses. And then immediately walks it back. Every one of those school buses used to haul 50 to 60 kids twice a day. Those kids have now been released upon the general population and will show up in places you will never expect them. The silver lining has a catch. It always does.
Motorcycles and the visibility problem: One of the most consistent summer hazards the guests return to throughout the episode is motorcycles. The core issue is not speed or lane splitting. It is visibility. Motorcycles are small. Extremely small compared to an 80,000 pound loaded flatbed. They are harder to see, harder to predict, and harder to account for in a mirror check. Sharee and the team talk about what drivers can do to give motorcycles the space and awareness they need during the summer months when two-wheel traffic surges dramatically.
Construction zones and patience as a skill: Construction zones in summer are not just an inconvenience. They are a genuine safety hazard that requires a specific and deliberate set of habits. Lane squeezes that come up fast. Reduced speed limits. Workers on foot close to moving traffic. Other drivers who are not paying attention and are following too close. The guests walk through what smart construction zone navigation actually looks like and why patience in those stretches is not just a virtue. It is a professional skill.
Summer driving tests discipline not just skill: Marcus closes the episode with the line that captures the whole conversation in one sentence. A car can make a mistake and maybe get away with it. A truck loaded down with 80,000 pounds does not get that luxury. Everything discussed in this episode is not going away. If anything it is getting worse. What it takes to deal with all of it is not just skill. It is discipline. Slow down when you need to. Give yourself more space than you think you need. Stay off the phone. The goal is not to keep up with traffic. The goal is to get home safely every single time.
Cypress's safety record is not an accident: Marcus ends the episode by making something clear to any driver who might be listening and thinking about where they want to drive. Cypress is a very safe company given the number of drivers they have. That does not happen by accident. It happens because of the people in the safety department, the trainers, the orientation team, the load securement instruction at CTC, and the drivers themselves who take the obligation to the motoring public seriously day in and day out.
From The Host
“I said it at the end of this one and I want to say it again here. Summer driving does not just test your skill. It tests your discipline. Everything we talked about in this episode, the teenagers, the RVs, the motorcycles, the construction zones, all of it, none of it is going away. And I think that is the most important thing to take from this conversation. It is not a warning. It is a reality. The drivers who handle it best are the ones who accept that reality and prepare for it instead of being surprised by it every June. Sharee came on her day off. Katy and Ison took time out of genuinely busy schedules. All three of them did it because they care about the drivers. That is the kind of company Cypress is. And that matters.” — Marcus Bridges, Host
Have a story to tell or want to be a guest? Email us at podcast.cypresstruck.com
Transcript
Expand to read the full episode transcript.
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Memorial Day hits and the roads don't just get busier, they get completely unpredictable, as if
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they were some other shade of unpredictable before summer. But somehow now it seems even worse.
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You've got teenagers behind the wheel with a brand new license, zero experience, and even less
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common sense. I don't know how that's possible, but it is families in RVs that they drive three times
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a year, and even those three times they don't know how to drive them. Motorcycles flying past you at
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80 miles an hour, splitting lanes and not realizing they are so small compared to an 80,000
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pound loaded down semi. Construction zones will squeeze lanes down to inches, and a whole lot of
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people who are more focused on their GPS, their phone, the beach more than the road that's in
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front of them. And here's the reality. When all of that shows up at once, the margin for error
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disappears. And the problem is that people creating that chaos aren't the ones driving the
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80,000 pound trucks. You are the Cypress and Sun Belt drivers, so now it's
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on you to see it coming. To stay patient when nobody else is, and to make the right decision
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when somebody else makes the wrong one. Today's episode isn't just about summer driving, it's
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about merely surviving it.
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Countdown to the Cypress Truck Lines podcast starts now.
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Your number one professional flatlining podcast here to deliver stories, safety updates and
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company news directly to your ears. Let's get down to business.
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How's the weather out there? Cypress and Sun Belt. Welcome into episode 21 of the Cypress Truck
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Lines podcast. I am your host, Marcus, from all the way over here in the very green and warming state
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of Oregon. And that's a little bit important for this episode. Okay. Uh, I will get to what the
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episode content is in just a moment. But first, as always, I gotta remind you where your one stop
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shop is for everything. Cypress Truck Lines podcast that is podcast.cypresstruck.com
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head on over there. That's our podcast landing page if you haven't bookmarked it yet. I mean, what
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are you even doing out here in the streets? You gotta put a bookmark on that. It just keeps you
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from having to go to one of those other sites if you don't want to. Now, the cool part about it is
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we are available on every podcast platform that you can think of. We're on Spotify, we're on Apple,
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we're on iHeart. If I'm not mistaken. I think we might even be on one of the smaller ones, like
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Stitcher. We try to put this podcast in every place that you guys can find it, so that the ease
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of getting it to you while you're out there on the road, uh, is, is as big as possible. We want to
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make it easy for you. Uh, the website does have a couple other features that you should check out,
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which is, of course, full descriptions of all the episodes. Uh, all the episodes, obviously, and lists
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of who joined us in those episodes. So if you're a fan of one of your fellow drivers when he joins
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this podcast, um, great. You can get on the website and see which episodes that person's been on and
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listen to them all. I mean, just keep listening to him. We love it. We love to hear you guys repeating
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episodes, uh, going back and checking out some of the older ones. That episode catalog will be there
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for as long as the podcast is alive. So make sure to go on over to podcast.cypresstruck.com
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and check it out there. Or you can check us out on Spotify, Apple, Google, iHeart, you name it. All you
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got to do is punch in the name the Cypress Truck Lines podcast. We will show up and I know that for
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a fact. I'm going to say this because I know he's listening to this right now, but I helped my dad
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find this podcast on an iPhone eight, and it was not on the website, it was actually through Apple.
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So if he can do it on iPhone eight, unless you're out there with a crank start Nokia phone from
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1997, I think you're probably pretty, uh, this this podcast is pretty available to you. Okay,
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so go out there and find it however you prefer to find it. And if you want to get in touch with me,
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that is the one time you're going to have to go over to podcast.cypresstruck.com. Click the link over there. You
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can send an email directly to me if you want to hear about anything on this podcast, or if you
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would like to make an appearance on this podcast, everybody is welcome. Uh, there's something like
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500 of you drivers out there, and we've only talked to a very thin portion of you. So we're
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always welcoming new drivers to come on here and talk about all the various things that they want
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to talk about on the Cypress Truck Lines podcast. Once again, podcast.cypresstruck.com
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is that website, so go check it out. Today's episode is a very important one. By all
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means, the number one aspect of trucking, regardless of whether you're yanking a tank,
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whether you're flatbed, and whether you're out there in a pneumatic trailer, a side dump, maybe
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you're driving a box truck delivering furniture. It doesn't matter. The number one aspect is safety.
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And as the seasons change, safety hazards change as well. And that is why we're here today. We've
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got Memorial Day weekend in the vicinity of this episode, and we know that that's kind of the
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unofficial start, right? Everybody's getting through graduations. They're planning a big three
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day weekend. They're out hitting the beach. They're out hitting their motorcycle. Uh, teenagers are
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flying all over the road. Hey, one bright spot. We don't have school busses to deal with anymore, but
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just remember that each one of those school busses that is now parked used to haul 50 or 60
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kids around two ways every single day, and now those kids have been released upon the general
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population, and they will be in places that you will never expect them to be. This is all what our
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conversation encompasses today, and we're bringing in three people to talk about it from very unique
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perspectives. I have the director of safety for Cypress Truck Lines, Sharee DeHart, joining us again
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today. She's so awesome on this podcast. And I will tell you right now, if you pay special attention,
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you've listened to what she says today, you will not find a more dedicated person to the safety of
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this company. She's right where she needs to be and she's out there talking about coaching all
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the time. It's one thing you're going to hear Sharee say a couple of different times, maybe even
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more than that today during the conversation that's right around the corner. She uses the term
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coaching, and I think that's a very unique aspect of Cypress. There's a lot of coaching that goes on,
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a lot of, hey, how can we get better? How can we do this better so that the next time somebody faces
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this, it's it's handled in a better, more safe way that allows us to fulfill our obligation to the
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motoring public and get home safely. Um, I've, I've talked to enough trucking fleets to know that
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sometimes coaching falls by the wayside, and reprimand is the way that these things are
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handled. Um, I don't get that at all from Sharee when I talk to her. We're also going to be joined
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today by two people making their first appearance on the show. Uh, we've got a terminal manager from
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Leland is Ison Cates, and we've also got Katy, who is a dispatcher and driver manager, and I'm
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going to save Katy's last name for now. Only because, uh, I don't want to spoil what's going to
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happen in the break that we're about to play for you guys. I've already recorded this conversation.
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I know where it's going. Little peek behind the curtain. Sometimes we record these segments out of
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order. Uh, so just. I'll bite my tongue. And I won't say anything more about Katy for right now,
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because, uh, you'll get that coming up in the interview. Uh, a very good dose of it. Okay.
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Sometimes I'm a professional. Other times I have trouble. Um, this was one of those days. The
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conversation is great, but I didn't fulfill my obligation as a host and learn somebody's last
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name before they came on the air. So we have a little bit of fun with it at my expense. I got
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broad shoulders. I promise you, I can take it. Uh, so, without further ado, it's time for us to get these
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three in here. Because, uh, such a wealth of experience. Of course, Ison has experience behind
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the wheel, uh, in dispatch, in, uh, load planning. And now he's the terminal manager, and Katy is out
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there talking to drivers every single day as a driver, manager and a dispatcher. So lots of good
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info coming your way right now. Here on the Cypress Truck Lines podcast. Let's get to it.
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Welcome back into the Cypress Truck Lines podcast. I'm always excited about what we've got coming up
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next, but I'm very excited for this one because we get to welcome two new guests to the Cypress
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Truck Lines podcast along one of our favorite guests, which is going to be the person I'm
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bringing in here first. Now, I always will say, the Director of Safety is one of my favorite guests
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to bring on the show, because safety is such an important thing in the job that we're doing here.
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So please welcome back to the program. Sharee DeHart, Director of Safety. Thank you so much for
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being here. Sharee. Even on your day off, you're willing to come on and talk safety here on the
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podcast. No problem. Mark, it's nice to be back. Well, we're glad to have you. And we're going to welcome
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on a couple of others that are going to join us for a pretty important conversation, especially
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when we talk seasonally here on the Cypress Trunk Lines podcast. Uh, first, joining us as a
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dispatcher and driver manager, we've got Katy Mongkhonvilay. Oh, I butchered it, didn't I.
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Did I butcher that? Katy. Just a little bit. Just a little bit. I even wrote. It down to it. Okay,
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well, let me let me have you say it one more time. I wrote it down phonetically and still killed it.
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So, please, uh, your last name so I don't butcher it again, and I apologize. It's Mongkhonvilay
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the age of silent. Gotcha. That's what threw me off right there. Mongkhonvilay
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Okay, I'm not gonna do that again. Thank you so much for being here. And real quick, Katy.
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Which terminal are you out of? I'm out of Smyrna, Georgia. Smyrna, Georgia. All right. Well, thank you
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so much for being here. Our third guest today on the program is Ison Cates. He is the terminal
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manager out at Leland Ison. We appreciate the time. Thank you so much for being here. Thank you
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for having me. Now, I like to start out by getting to know the people that haven't been here before
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with us. So Ison. I'll stick here with you. How long have you been the terminal manager out there
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at Leland? Um, I've been terminal manager 3 or 4
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years. I can give you an exact date if you need that. But, no, you don't have to pull out the exact
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date. 3 or 4 years works. And it. Was this your first, uh, your first gig at Cypress, or did you
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kind of come up through the ranks? No, I started driving in 2007
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here, and then in 2011, I came into being
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the dispatcher and then a load planner, and now I'm terminal manager. Wow. So a very
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unique view of every little bit of what's going on out there at Leland is what I'm seeing. Yes, sir.
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Well, I, I think that you're going to provide some great insight today on the safety aspect,
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especially having seen some time behind the wheel. Uh, really looking forward to digging into that
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here with you. Katy, how about for you? How long have you been, uh, dispatch and driver manager out
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there at Smyrna? Um, two years in now. Two years. Okay. All right, so we got some good experience
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here. I like this. Uh, what I was hoping is that you guys had seen a couple of the changes of the
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seasons in your current, uh, positions, and you definitely have. And that's what we're here to
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talk about today. Uh, summer is on the cusp. And, of course, if you're down there in Florida, Georgia,
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any of those places, uh, it's just always kind of summer for you down there compared to where I'm
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at here in the Pacific Northwest. But what we see a lot this time of year, kids are out of school,
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teen drivers are out on the road. More families start vacation, travel with RVs. Motorcycle traffic
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becomes very common, construction season ramps up, pedestrian activity skyrockets, and traffic
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patterns can change dramatically. That's what we're here to talk about today. It's the change of
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the seasons Memorial Day weekend coming around. So I want to just kind of ask you guys some
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questions and roundtable them a little bit. Um, my first question, I think, uh, Sharee, starting with
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you, can you as the director of Safety, kind of feel when the season starts to change based on
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the things that you're dealing with day to day? Oh, absolutely. Uh, for us in
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Florida, it starts pretty much right around Christmas vacation, believe it or not, is when it
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starts with all the children coming with their parents to go to Disney World, SeaWorld and so
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forth and so on. Universal Studios, so our traffic increases exponentially. Our drivers are
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very safe drivers and they try to drive very safely. Unfortunately, when you've got a car full
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of children and their distracting you, or you're on your phone or you're looking at your map. You
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don't always pay attention to those big trucks that are on the road in front of you, and you cut
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them off. You take risky maneuvers, changing lanes to lane, creating
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accidents. We see the road care workers who initially aren't out during the
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winter because grass doesn't need to be cut, and now we've got just minions on the side of the
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road with their lawn mowers, and they don't always see what's going on. They have the headsets over
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their ears and, you know, the grass is blowing up and they don't pay attention when they do that.
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Swivel around that. There's a truck right there. And it could you know, our guys have to watch out
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for them. They should be watching out for us as well. But they don't always. So that's why our guys
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have to do that for sure. So we see a lot of that. Yeah yeah. Now Ison in from the
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former driver perspective. Now terminal manager perspective. Can you speak on that at all? What it
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was like when you start to see the seasons change and, uh, all of these, uh, minions on the side of the
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road, as Sharee put it. Well, yeah, it's definitely a lot more traffic to deal with, um,
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than you would normally have. You know, in, you know, seasons where
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people are in school or like, bus traffic. I mean, that's the plus of the summer is you don't have
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school busses to deal with. Right. So that is a bonus on that end. But then you just have more
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cars. Um, and they're not exactly. Well, usually if they're on vacation or traveling to
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vacation, they don't they're not familiar with their area. So they're just guaranteed. If you see
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the plates out of state, that's pretty much a good sign that they're going to do something erratic
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or potentially erratic around you. Um, and just to put your guard up when that happens, when you see
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that for sure. You know, another thing that comes up this time of year is that RV traffic. And I
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wonder, as a former driver yourself, uh, do you get nervous around those big RVs that you kind of
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look at and know that those people only probably drive them a couple of times a year? And what on
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earth are they going to do next? Yeah. I mean, as a fellow RV owner, um, I'm not really worried about
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myself. Um, but and, you know, yeah, you you could see a lot of people pulling trailers,
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campers even, you know, like construction workers. Uh, would that have trailers on theirs and
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driving faster than the trailers designed to do, and you start to fish tailing and, um, that could
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be, you know, and fortunately, with, unfortunately, with our trucks, you know, with the
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the speeds that we're governed at, you really have no choice but to slow down, to get away from them.
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So hopefully they can hopefully they'll blow by in they're gone instead of you can't pass them or
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anything. Right, right. I totally understand that. You know, um, it we see a lot of that. That's
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actually probably as the seasons change out here in the Pacific Northwest. That's what I see the
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most of the biggest change because of the fact that we don't have the nice weather year round
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out here, and nobody wants to go camping for nine months out of the year for the most part. Uh, so
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there's a big influx, but I imagine in the areas where the weather's a little bit nicer, you're not
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seeing quite as big of a change with the RVs, given that you can kind of get around and do some
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camping, you know, 6 to 8 months out of the year down in the southeast? Yeah, 100%. I mean, around
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here, people, people come from the the North or I don't know about the West, but definitely the
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North. They come all year to camp because we're not as, uh,
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tropical as they are down in Florida. But it we're definitely more temperate climate down here than
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they are up there. So, sure, you get a lot of what they call them snowbirds or whatever. The escaping
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the snow up north to get to get to warmer temperatures. Yes, I totally understand that. Katy,
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I'll go to you here. Uh, being, uh, on dispatch and a driver manager, you're constantly in touch with
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the drivers. Um, what kind of things do you start to see as the seasons start to change? What are
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drivers telling you that they're seeing out there? And what can you kind of remind them to look out
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for, uh, this time of year? Lately, it's been the construction all around Atlanta. And I think we
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just went through last weekend, which was was going to be the biggest issues of the
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detours on 285. So now we're all just counting down for the summer
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traffic because it's less traffic on the roads, even for me to come my commute for work. It goes
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from an hour to maybe 40 minutes. Wow. That we've been counting down. Absolutely. I've
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told you before. I live less than 20 miles from the office, and it's an hour each way, every day.
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Goodness. Uh, and what kind of lessons do you learn, uh, while while beating on your steering wheel
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during that hour long, uh, one way trip, uh, that you can pass on to the drivers? It doesn't. Help.
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It does not help you. You just gotta go with the flow of the traffic. Absolutely. Listen
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to some meditation music. That's what calms me down. Yeah. For sure. Now, uh, one thing that we kind
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of touched on, on just a little bit here that I always want to make a little bit of room for,
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because I know it resonates with truck drivers. I know a lot of truck drivers in their off time
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that they get out of the rig and they go and get on a really nice Harley-Davidson or a Honda
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touring bike, and they like to put some miles behind them on a motorcycle during their off time.
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So I want to bring up the fact that we see a large increase in motorcycle traffic this time of
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year and man. Ison. And I'll come to you for this one just because of your experience behind the
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wheel. How small does a motorcycle look when you are driving a flatbed loaded with 70 80,000
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pounds down the highway? Oh, yeah. Not not big at all. I mean, and especially, you know, usually
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more of the sport by guys who are, you know, maybe driving a little bit over the speed limit. Uh, they
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can they can come up on you and pass you before you even realize they were they were there. Yeah.
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Um, so yeah, it's definitely have to constantly be, you know, scanning your mirrors and
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try not to make any sudden movements because. Yeah. Or, you know, lane changes or anything just for
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that fact of, um, they're out enjoying themselves. And, uh,
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no matter what, if you're on a bike and anything happens with a truck, it's not bad, you're not
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going to die. But that's a high, high probability of something like that happening for sure. And do
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they allow lane splitting down there where you're at where the the motorcycles can come between the
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rigs? No they don't. But that doesn't mean people don't do it. But right now it's not legal. No, I
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don't think anywhere other than maybe the West Coast. Yeah, that's that's what I was gonna say. I
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see enough of them do it. And enough cops look the other way that it might not be legal in Oregon,
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but they're doing it in Oregon. And it's kind of where how it is everywhere, right? Ison. And they're
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doing it whether or not it's legal. Exactly. Now, uh, Sharee, I wonder, do you have any type of
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any special safety campaigns that you put together for this time of year that maybe
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surround, uh, motorcycles or any of the rest of the stuff that we're talking about? Or are you kind of
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just always sort of feeding this to the drivers and trying to remind them, as the year goes on, uh,
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that these things can be potential hazards and maybe even more so, potential hazards this time of
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year. Well, we do start a campaign early. And when? When it starts right
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after Christmas break, we start sending out messages, sweet messages to all our drivers,
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letting them know to watch out for increased traffic, increased holiday visitors, tourists,
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motorcycles, people walking along the sides of two lane roads trying to get to wherever they're
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getting to. There are a lot of beach goers. Some of our guys have to run down Daytona Beach way, so
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there are a lot of tourists who really don't pay attention to crosswalks. They just jaywalk. So you
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know that that is things that we present to our drivers as they're dangerous. It's it's a
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situation. You have to give yourself some speed, space, following distance, making sure that you've
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got plenty of following distance between you and the vehicle ahead of you, scanning your mirrors at
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all times, watching the sides of the roads. It's really a very frustrating thing for drivers
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in big rigs because not only are they watching their mirrors all the way around their truck and
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trailer, they're focusing ahead. They're checking for lights. They're scanning for tourists. They're
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watching the vehicle in front of them. So they're on point for 14 hours a day. And that's
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exhausting for a lot of guys. By the time their break comes, they're ready for it. Oh yeah. You know.
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Yeah. So so yeah, that's what we do. We talk to them a lot. We coach them, uh, we watch their videos.
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Smart drive video. Um, if we see something that's concerning, we'll call the driver, have him come in
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and watch the video with us, or have him pull the video up and take a look at it just so we can use
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it as a coaching point, you know, at this time of year. So that helps. Motorcycles. They're just, uh,
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they're a little bit dicey down here in Florida. We have Bike Week several times during the the
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spring and summer season. Do we have Daytona Bike Week. That happens and that's always a big push.
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Guys get stupid on bikes. They think they can. Handstand on them. Can't walk them down the center
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lanes. You see all kinds of crazy during bike week, so we send out even more messages during bike
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weeks. Oh I'm. Sure graduation. Yeah. Grad week. It's the same thing grad week here. And almost
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every grad heads down for Disney World or Universal during grad weeks. And there are a lot
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of teenagers on the road, so, you know, they're not as experienced drivers as maybe their parents are
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or their friends are. So we ask our drivers to be mindful of the fact that these kids are already
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on their phones. Driving a car, not paying attention to kind of be aware of what's going on
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out there and potentially avoid any disastrous situations. Yeah, for sure. And listen, if you're
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looking at this from the teenager's perspective, they're all invincible at this time in their life,
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right? Nothing bad can happen to them. Exactly, exactly. Yeah. So gotta pay some special attention.
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And I'm really glad you brought that up, Sharee, because, um, there's something here that I kind of
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want to talk to you guys about. The period between Memorial Day and Labor Day, uh, is often referred
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to as the 100 Deadliest Days. Uh, this is associated with a major spike in crashes
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involving teen drivers. Triple A data shows a large percentage of fatal crashes involving teen
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drivers occur during this period. Uh, so, Ison and I want to go back to you here. Given your driving
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experience, how much more unpredictable would you say teen drivers are around big rigs than just
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your standard, typical 40 year old heading to work? Well, I mean, definitely. Um, so, you know, they're
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they're already new to driving. And now most people, most of the motoring public
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is fairly intimidated by the size of a truck. So, you know, instead of quickly passing the truck and
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getting out of the blind spot and or just hanging out beside them, they. I don't know if they panic
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or whatever, but then they just camp out next to you, whereas it's even more dangerous. Um, instead
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of just accelerating a little bit more to get out of the the danger zone. Um, and then you look at
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the fact of, I think it was Gen Z is the least driving generation yet or something like
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that to where and most of them attribute it to anxiety of driving. So the ones that are on the
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road, you know, you I'm sure they have some anxiety too. And then, yeah,
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it's just it could be a recipe for disaster for sure. Yeah. Not understanding that, uh, blind spot,
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like having zero blind spot awareness is something that I remember being such a sticking
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point. You know, my my father worked at a sawmill for a long time, so he was constantly giving me
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tips on how to drive around log trucks and things like that, especially on back roads. And, you know,
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give them space, stay out of the blind spots. But if you've got a generation of kids that A isn't
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driving nearly as much as their predecessors, and B just has so little experience, they're not going
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to just natively have that blind spot awareness. They're going to be a little bit more panicky on
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the brakes, I would assume, which is a huge deal for a big loaded truck. Um, you know, merge speed is
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another thing I think of. That's what it just from my four Wheeler experience out there on the road,
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when I have trouble with somebody that doesn't clearly understand how to merge, it's almost
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always a young driver. And I don't mean to take anything away. Look, there's some great 16 year
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olds out there racing late models on the NASCAR circuit, but they aren't the ones that are on the
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highway with our drivers. Uh, so, um, can you talk a little bit about, you know, the dangers that might
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come Ison and from not understanding merge speed or that panic braking. And really, are you as a
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driver looking at at younger drivers, if you see somebody there on the road, are you trying to just
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give them room? Back off, speed up. What's the what is kind of the standard operating procedure if
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you, as a driver, see a clearly inexperienced teen out there on the road and you're trying to, I
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guess, make sure that an accident doesn't happen? Well, yeah, I mean, and that that would come with,
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you know, always scanning what's in front of you, especially when you're coming up to, to
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interchanges where you know, there's going to be or the potential of someone getting on the
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highway. And yeah, a lot of people don't understand there's no speed limit sign on an on ramp 99% of
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the time, because you're supposed to get up to speed before you get on the highway. So, yeah, I
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mean, you you got to use all, you know, all your senses. When you're doing that, either you need to,
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you know, probably default. You need to slow down so you let them on. Or if it's possible, you can
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safely get in the next lane, you know, get in the next lane. But then you gotta then the the other
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problem comes when they get on next to you, and then they match your speed less your speed. And
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now you're sitting, blocking up and everyone behind you is mad at you, even though you know you
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were just doing the courteous thing and letting someone on the highway, right? So then that adds
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more stress to it, because everyone's quite happy that you're going 63, 65 whatever miles an
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hour down the highway and they're just camping out next to you. Yep, I hear you. I hear you, I see
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it happen out when I'm on. It just took a seven hour road trip over the last weekend, and I doing
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the job that I do now. I hope that all the drivers listening to this know I am out there, and I am
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really upset for you. I know that doesn't do anything for you, but I see the way that other
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people drive around big loaded semi trucks and I always just, I, I feel what the drivers must
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feel. I actually feel like I feel probably a small percentage of what the drivers must feel because
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I'm not behind the wheel of a semi truck, but, uh, it's it's wild out there this time of year. Um,
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Katy, my next question kind of comes to you because you're talking to drivers so much as a
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dispatcher and driver manager. Um, what have your drivers been talking to you about as far as
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distracted driving lately? Because it's a big, big deal. Uh, with most drivers that I talked to, I
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would say I would put it in the top two of the issues that drivers talk to me about. Uh, how about
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from your perspective? From my perspective, most of my guys are aware of their surroundings. I deal
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with a lot of the veteran drivers, and that's not one thing they'll complain to me about. I'm. I'll
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try to calm them down and distract them myself and just focus on what needs to be done. Just for
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the most part. Mind your own business and focus what is ahead of you. And do they tell you that
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there's that they see a lot of, you know, let's say drivers on cell phones or drivers rubbernecking
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and things like that. Is that something that is not not our drivers getting distracted, but the
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drivers that are out there on the road around them? Yeah. Is that an issue? Absolutely. They see a
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lot of the passenger cars are always texting and driving. And that's that's a big no no for them. Oh
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yeah. No I totally understand. And the drivers are good about it. I've, you know, trying to organize
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interviews with drivers on this podcast. That's something that we're kind of up against is when
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can you do it but do it safely? When can you handle the interview and not have it? Take your
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focus away from the job that you're doing, and I'm always trying to make sure that the drivers feel
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comfortable when they come on the show here. But that's a very, very small portion of their job. Um,
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Sharee, I'm wondering from your perspective, you see a lot of, uh, of what happens all the way
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across the country or, excuse me, the company. Um, let's talk distracted driving. How big of a
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problem is it out there on our roads? Uh, I know Cypress does a great job with the drivers, um, you
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know, staying off their phones and such, but we can't. We can't manage everybody else out there,
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right? Correct. We can't manage everyone else. So we do coach our drivers to watch out
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for the distracted drivers. Unfortunately, it's not always possible. And distractions can come in a
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lot of different forms, not just cell phones. They can be distracted by their children in the
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backseat. Uh, they had a guy a few years back who was riding a motorcycle during
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spring break period, and he broke down on the side of the road. He was in all black, and it
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was pre dawn and he decides to push his motorcycle across the interstate in front of the
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trucks coming down a hill. There is no lighting, no one could see him. So you know the unfortunate
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experience as he's pushing his motorcycle across a busy interstate. He was hit. Um, unfortunately, he
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did not survive. That's another distraction. He was distracted by the fact that his bike was, you know,
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obviously broken down. And he wanted to get it to the other side of the road where he could leave
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it. And he wasn't paying attention to the traffic that was on the interstate. So one point of
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distraction. Another, of course, is cell phones. That's probably 90% of what we see today are
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cell phones. Yeah. And people are distracted by their cell phones and they're not paying
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attention to the trucks. Yeah. Or anybody else. Right. Anybody else on the road? And this is I
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think, one of the reasons that we have these conversations, and especially this one as the
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change of the seasons is is upon us, is that, um, there really is no end to the
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distractions that people can have. And the drivers know this, right? I know we're preaching to the
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choir here, especially since all of you guys do such a good job in enforcing and reminding and
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coaching and all the rest of it. But, uh, it is just, uh, I guess a refresher that, hey, there's a lot
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going on. I mean, I was down there in Florida. I saw some of the beaches. Look, I can understand how it
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could be easy to get distracted on a five hour road trip as a four Wheeler. And you look over and
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think, man, I wish I was on that beach. And then you look up and you've gone 500 yards and you have
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not been watching the road. We know that stuff happens out there in and out every single day,
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00:34:03,370 --> 00:34:10,089
right, Sharee? Absolutely. Every single day that happens. It's just like if you're driving and
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you're talking on your phone and you're distracted and you miss your exit. You don't
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realize it until you pass your exit. You were so into your phone conversation that you were
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totally distracted by what was going on on your phone. You're not paying attention to your exit, so
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now you're going to drive ten miles before you can loop around and do another exit and make a
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U-turn. You know, it happens every day. It's a very easy it is very easy to be distracted
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by things like conversations, cell phones, seeing people. You look up and all of a sudden,
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00:34:44,200 --> 00:34:50,759
bam! Hey, I'm 500ft further down the road. In that car in front of me is stopping, or the girl in the
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bikini is running across the road in front of me and I can't stop. Those are the types of things
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that happen if you're not paying attention. Absolutely. And far be it for me to get distracted
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by a girl in a bikini. Sure, he never happened in my life. Yeah. I'm to Florida. Um, to Florida. We
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have. We have avenues of them walking down the sides of the road. Yeah, they're all wearing parkas
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and muck lucks out here in Oregon. So, you know. You know, I can't help you
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00:35:23,269 --> 00:35:29,628
guys get snow all the time. We live in a tropical Paradise. Yeah, absolutely. And that's why it's so
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important. Because it's tropical Paradise. People are out there. People come there to get away from
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this type of weather. Meaning not only are you dealing with everybody that already lives there,
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but you always are dealing with an influx in population. Um, I kind of want to roundtable this
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00:35:44,070 --> 00:35:51,069
one because I want all of your opinions on it. Uh, what is in your opinion? And, uh, isan I'll
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00:35:51,070 --> 00:35:56,628
start with you here. What is, in your opinion, the biggest safety issue out there on the roads that
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00:35:56,629 --> 00:36:02,388
you want your drivers to be paying attention to all the time? Um, and if you guys all have the same
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00:36:02,389 --> 00:36:06,949
answer here, that's fine. We don't have to have them be different answers. But I'm just curious.
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00:36:06,949 --> 00:36:12,729
And I want the drivers to hear you guys say what the biggest safety issue is facing Cypress
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00:36:12,729 --> 00:36:18,729
Trucking right now from your perspective? Ison. And go ahead. Um, I mean, it's kind of generic, but I
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mean, it's kind of overarching, but the general motoring public, um,
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00:36:26,370 --> 00:36:32,649
and and being aware of where you are. Um, I think
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00:36:32,889 --> 00:36:39,449
sometimes drivers get over reliant on their GPS and they don't
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00:36:39,489 --> 00:36:46,008
actually, you know, open a, an atlas to where, you know,
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they're just following the turn by turn directions and having situational awareness
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00:36:53,409 --> 00:36:59,648
of where you are, what's ahead of you, what was behind you. You know, to know, like, oh, okay, I'm
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coming up to Charlotte or something. So again, obviously traffic is going to get a lot busier as
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00:37:06,450 --> 00:37:13,439
I get towards Charlotte because of all the towns that any outline, any big city to where
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get that phone call done with my wife before I get there so I can give all my attention to what
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00:37:20,320 --> 00:37:26,479
I gotta do, you know, to be safe. Mhm. Um, so that was kind of
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00:37:27,479 --> 00:37:32,599
a generic thing to look out for. But yeah, I mean you gotta look out for everything. You got to be
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00:37:32,600 --> 00:37:39,559
perfect almost every day to not have something happen. Right in an imperfect world.
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And that's a really tough that's a tough ask. But, uh, and ask all the same. Um, Katy, how about from
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your perspective, what do you think the number one safety issue is? Uh, facing Cypress out there on the
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00:37:50,879 --> 00:37:57,799
road? I would say hands free. You know, drivers with, um, the distracted driving, make sure that
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00:37:57,800 --> 00:38:04,599
they are on Bluetooth, that, um, I know Georgia is a hands free, and I,
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00:38:04,600 --> 00:38:11,539
I just hope that all the states go that route one day and that'll help with, you know, our drivers on
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00:38:11,539 --> 00:38:17,739
the road as well. Doing the same thing. Yeah, 100%. And you know it's it's amazing to me that.
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00:38:18,379 --> 00:38:24,259
Even like with that with Ison and saying, you know, I know for a fact a lot of the younger generation,
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00:38:24,260 --> 00:38:31,179
they do rely on their GPS solely turn by turn versus just really paying attention and looking
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00:38:31,179 --> 00:38:38,099
at real landmarks. For sure. For sure. I really just to your point there, Katy, I'm I'm so surprised
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00:38:38,100 --> 00:38:44,138
that it's not been somehow federally legislated yet. Or maybe it has and I don't know it, but that
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00:38:44,179 --> 00:38:49,619
hands free law, you know, it really does make sense. And you're talking to a guy who, yes, has a ticket
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00:38:49,620 --> 00:38:55,059
from back when I was in college because I was on my phone and it happened one time, and I was so
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00:38:55,059 --> 00:39:00,539
upset with myself for it, but I was upset that I got caught. All right. I want to be 100% honest
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00:39:00,540 --> 00:39:06,169
here. I'm not better than anybody out there. I was upset that I got caught when I was 25. Now that
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00:39:06,169 --> 00:39:11,689
I'm 41, I look back and say, you should have been upset because you were being an idiot. Um, that
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00:39:11,730 --> 00:39:17,168
that's the the the tall and the short of it. Right. Phones in your hand while you're driving. It's
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00:39:17,169 --> 00:39:24,089
just asking for something to go wrong. Right. Sharee, from your perspective,
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the number one safety issue. You've got a very interesting perspective here, being the director
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00:39:29,770 --> 00:39:36,729
of safety. So, uh, what are you going to talk about as the number one issue? The number one issue
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00:39:36,730 --> 00:39:43,448
that I see is cell phone use. It is absolutely 100% cell phone use.
398
00:39:43,449 --> 00:39:50,409
And whether you're hands free or you just pick up the phone, it's still a
399
00:39:50,409 --> 00:39:55,289
distraction. Whether you're in a car, whether you're in a truck, it really doesn't matter. It is
400
00:39:55,290 --> 00:40:02,129
a distraction. And for truck drivers who are incessantly there on the road for miles and
401
00:40:02,129 --> 00:40:07,669
miles and miles to pick up the phone, they call a friend. They get engrossed in that conversation,
402
00:40:07,669 --> 00:40:12,990
and then they want to pass the vehicle that's ahead of them. Our trucks don't go very fast. We're
403
00:40:12,990 --> 00:40:19,949
65 miles an hour is our, you know, top speed in those trucks. So in order to pass something, you
404
00:40:19,949 --> 00:40:26,908
move to the left lane to get past it. It's going to take a few minutes to get on past it. But if
405
00:40:26,909 --> 00:40:32,508
you're engrossed in that conversation and you don't check your mirrors, you lane change into
406
00:40:32,550 --> 00:40:38,589
someone else. Some little teenagers hanging at the rear of your trailer. You don't see them, and your
407
00:40:38,590 --> 00:40:45,349
trailer hits the car and sends it spinning. Then we have an accident and we could have potential
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00:40:45,350 --> 00:40:52,149
fatalities. Nobody wants to see that. So it's not just the cars that you have to drive for. You
409
00:40:52,149 --> 00:40:57,628
have to drive your truck and the cars that are out there on the road as well. Absolutely.
410
00:40:57,950 --> 00:41:03,189
Management's always they've said on this podcast so many times before, and we try to carry it with
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00:41:03,260 --> 00:41:10,178
us as a main theme, that we've got an obligation to the motoring public, right, jury? We do. We have
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00:41:10,179 --> 00:41:15,899
an absolute obligation to the motoring public. We all have families. We all want to see them come
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home every night. Absolutely. Absolutely. Now with you guys mentioned this
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a little bit, but it's something else that I have highlighted here that I know across the United
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00:41:28,179 --> 00:41:34,139
States. This is more of a midwest thing. And also obviously over here on the West Coast. But, uh, how
416
00:41:34,139 --> 00:41:41,059
much more construction do you guys see down there in the southeast and on the East coast as the
417
00:41:41,059 --> 00:41:45,860
weather warms up? I imagine in a place like Florida, they can probably do construction almost
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00:41:45,899 --> 00:41:52,139
year round. But does it ramp up in the southeast at all during the summer? Sharee.
419
00:41:53,020 --> 00:41:59,820
It does ramp up in the summer. We see much more construction in the summer. It does go year round,
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00:41:59,820 --> 00:42:06,399
but it increases in the summer and with the increased tourist traffic that is influx into
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00:42:06,399 --> 00:42:13,079
Florida. Lane changes. Roads change all the time. Um, even just on my road, I
422
00:42:13,159 --> 00:42:19,279
drive 45 miles one way every day. Wow. And they've changed the roadway coming out of my neighborhood
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00:42:19,279 --> 00:42:26,159
seven times in the past six months. Seven times in six months. Seven times in
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six months. Our speed limit has been changed. They put up a traffic light. They wanted another
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00:42:31,800 --> 00:42:37,759
traffic light. They put in a new apartment complex. So, you know, trucks are entering and leaving the
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00:42:37,760 --> 00:42:44,399
highway all the time. Uh, down to one lane road. So it's an adventure every day when I leave my house.
427
00:42:44,399 --> 00:42:49,439
Not sure how long it's going to take me to get to work. It averages between an hour to an hour and
428
00:42:49,439 --> 00:42:56,399
20 minutes to get to work every day. One way. Wow. Yeah. So, yeah. So the increase in construction is
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00:42:56,399 --> 00:43:03,149
a real thing. And we try to in the safety department. We try to keep up on how many lane
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00:43:03,149 --> 00:43:09,029
closures there are, and drivers are a great resource for that because they're always sending
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00:43:09,029 --> 00:43:14,949
in messages or calling and letting us know where they see construction, so we can send out fleet
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00:43:14,949 --> 00:43:20,709
messages to all the drivers and let them know, hey, this lane is shut down, or you might have to
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00:43:20,750 --> 00:43:27,589
reroute and take a different alternative. So that helps. It's very helpful when they do that, but
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00:43:27,589 --> 00:43:33,909
we do try to help our drivers as much as we can with construction shutdowns. Well, I will say this.
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00:43:33,909 --> 00:43:39,309
You might want to have Ison and send you an atlas. If they keep changing the the traffic patterns at
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00:43:39,310 --> 00:43:44,749
your place so that you can actually get home, that is unheard of seven times in six months. Just
437
00:43:44,749 --> 00:43:51,709
blows my mind. Yeah, yeah, it is something. And here you are, still smiling and laughing about
438
00:43:51,709 --> 00:43:55,908
it. You are a better person than I am. Sorry. I would be calling. I would be writing a strongly
439
00:43:55,909 --> 00:44:02,249
worded letter. At least that's all I can say. so. God bless you in your patience there. Hopefully
440
00:44:02,249 --> 00:44:09,249
that is is a thing of the past for you before too long. I hope so. We'll see. We'll see.
441
00:44:09,290 --> 00:44:15,050
We'll keep you updated on that. Uh, Katy. I want to go to you here because of of something that
442
00:44:15,050 --> 00:44:19,969
Sharee just said. You know, um, traffic patterns changing. You talked about the construction on one
443
00:44:19,970 --> 00:44:26,929
of the interstates there. Uh, near Smyrna. How important is the trip planning that drivers are
444
00:44:26,929 --> 00:44:33,449
doing right now? With, uh, respect? Yeah, with respect to construction. Can you talk to me about it?
445
00:44:34,649 --> 00:44:40,768
That is definitely. If they want to be successful, they have to plan coming into Atlanta. They and
446
00:44:40,769 --> 00:44:47,050
everybody talks about Atlanta and Florida traffic the same way. So most most of our guys are kind of
447
00:44:47,090 --> 00:44:53,649
prepared. They watch out for each other when it comes to accidents, construction detours
448
00:44:54,449 --> 00:45:01,080
and when Sharee was describing her neighborhood. That's definitely mine in the making right now. Oh,
449
00:45:01,080 --> 00:45:07,879
no. Why are they doing this to you guys? Uh, I think in Atlanta, they're preparing for the World
450
00:45:07,879 --> 00:45:14,120
Cup, so they're doing a lot of construction. They're trying to make Atlanta extra pretty for
451
00:45:14,120 --> 00:45:21,079
the visitors and the tourists. You know, they've been doing good. It's just affecting us regular
452
00:45:21,080 --> 00:45:27,159
folks traveling the little roads. Yeah. I'm sure. And. And how much? Uh, when when you're talking to
453
00:45:27,199 --> 00:45:33,360
one driver and you hear about a new bit of construction that's going to have an effect. Um,
454
00:45:33,399 --> 00:45:37,639
how are you going about just disseminating that to the rest of your drivers? You said they have
455
00:45:37,639 --> 00:45:43,319
their backs, so I assume they kind of connect outside of of when they're out there driving,
456
00:45:43,320 --> 00:45:47,560
they're talking to one another to let each other know. But how do you apply some of the things that
457
00:45:47,560 --> 00:45:52,519
they tell you? Are you calling up drivers that you know are going to be facing this soon and trying
458
00:45:52,519 --> 00:45:58,418
to get out ahead of them to help them with their trip planning? Absolutely. If I'm not calling them,
459
00:45:58,419 --> 00:46:05,378
I am sending out fleet messages as well. Copy. That's great. Everybody at the same. Same page?
460
00:46:05,419 --> 00:46:11,178
Yeah. For sure. Ison. How about you out there? Same question. Um, how do you help your drivers along
461
00:46:11,179 --> 00:46:16,378
with with trip planning? I know being the terminal manager, you probably have somebody like Katy
462
00:46:16,419 --> 00:46:21,859
helping out with that. But how important is it from the top down that these drivers communicate
463
00:46:21,899 --> 00:46:26,698
not only with you guys at the terminal, but with one another to try to help out with the massive
464
00:46:26,699 --> 00:46:33,539
amount of construction influx you see this time of year. Yeah. I mean, you know, the, uh, the driver
465
00:46:33,660 --> 00:46:39,539
communication network is alive and well, for sure. You know, they usually find out about things
466
00:46:39,540 --> 00:46:45,499
faster than we do here, but yeah, any time, like Katy said, if, like we had a shipper, they had to
467
00:46:45,540 --> 00:46:52,020
close their entrance down a couple weeks ago to repave it for a couple of days. So we made sure to
468
00:46:52,020 --> 00:46:57,049
send out a fleet message to the whole company. So anyone that was picking up there and anyone we
469
00:46:57,050 --> 00:47:02,849
talked to on the phone. Um, if they didn't ask, we by the end of the conversation, we made sure they
470
00:47:02,850 --> 00:47:09,729
knew. Um, especially if they were picking up there or delivering. But, uh, yeah, I mean, it's, you
471
00:47:09,729 --> 00:47:16,609
know, I know North Carolina, South Carolina are the well, at least top five
472
00:47:16,649 --> 00:47:23,330
growing states in the United States. And, uh, Florida's, I'm sure still in there
473
00:47:23,330 --> 00:47:29,689
somewhere. And, you know, Georgia's got a huge population. So as the populations grow, not just
474
00:47:29,690 --> 00:47:35,610
vacation wise, but there's going to be a lot more construction in the southeast for the foreseeable
475
00:47:35,610 --> 00:47:41,889
future. Um, the county we live in here. Last time I heard, it was one of the fastest growing counties
476
00:47:41,889 --> 00:47:48,810
in the United States, so. Wow. Um, yeah, I it's that's not even a seasonal thing. That that's
477
00:47:48,810 --> 00:47:55,749
just going to be a way of life, uh, you know, for a while. Yeah. Sounds like. It
478
00:47:55,749 --> 00:48:00,989
sounds like it now. Uh. Real quick. I want to touch on one more thing with you. Icing on this
479
00:48:00,990 --> 00:48:06,590
construction thing. Um, just again, from a four wheelers perspective here, sometimes some of the
480
00:48:06,590 --> 00:48:13,069
lanes that I drive through in construction zones feel like my full size pickup is going to be
481
00:48:13,070 --> 00:48:19,750
either raking the, uh, raking the, the guardrail or the cones that they've set up on the road. Uh, how
482
00:48:19,750 --> 00:48:25,069
important is it for drivers to really pay attention to, uh, the the width of the lane in
483
00:48:25,069 --> 00:48:31,190
these construction areas because they get really tight and you guys are in a really big rig?
484
00:48:32,030 --> 00:48:38,309
Yeah, I mean, there. Yeah. Sometimes it feels like there's no room for error. Um, and that could be in
485
00:48:38,310 --> 00:48:44,909
a car. Uh, let alone now you're in a semi. Um, and that's the best thing to do there is. Slow
486
00:48:44,909 --> 00:48:50,509
down. Um, so you. And usually they always have a lower speed limit through that area, but
487
00:48:50,510 --> 00:48:57,219
definitely to observe the speed limit and maybe go a little slower if you feel overwhelmed by the
488
00:48:57,219 --> 00:49:03,419
tightness of it. Um, your best bet is to slow down just so you can process
489
00:49:03,979 --> 00:49:10,219
the, the, the distances you have. And it's even worse when they do the transitions, uh, from like
490
00:49:10,259 --> 00:49:16,579
one side, they'll have one whole length, uh, one direction of the highway shut down. So then
491
00:49:16,580 --> 00:49:22,139
they'll go two way traffic on the other side. Those can be especially because usually it's two
492
00:49:22,139 --> 00:49:28,779
lanes going into one and then it's going to go across. So and they I don't know if
493
00:49:28,779 --> 00:49:35,099
construction workers like to see how tight they can get it, but um, they, they definitely,
494
00:49:35,780 --> 00:49:42,339
uh, can make it difficult and especially I mean, if it's a cone, you know, a cone is a kind of a
495
00:49:42,339 --> 00:49:47,340
forgiving thing. Not that we want to hit the cones, but when you have places that use the Jersey
496
00:49:47,340 --> 00:49:53,799
barriers, um, there's, there's there's no where our vehicle is going to lose that battle pretty much
497
00:49:53,840 --> 00:50:00,079
every time. So every time, every. Tiny room for distraction, they're. For sure. For sure. Well, this
498
00:50:00,080 --> 00:50:05,439
is all been great, you guys. This I I'm, I feel like a safer driver. Just having spoken to you for as
499
00:50:05,440 --> 00:50:09,999
long as we have right now. And, and I've got a couple more questions here that I think I'm going
500
00:50:10,000 --> 00:50:15,479
to let you guys answer individually, but feel free to chime in if there's something you want to add
501
00:50:15,479 --> 00:50:20,999
to any of these. Um, Katy, I'm going to start with you here because you touched on the patience and
502
00:50:21,000 --> 00:50:26,839
just calming down out there and trying to stay kind of centered and focused. Uh, do you think that
503
00:50:26,840 --> 00:50:33,519
patience is the biggest skill that's required out there by drivers outside of actually operating
504
00:50:33,519 --> 00:50:38,840
the truck during the summer months when we're seeing such influx in traffic, travel, construction
505
00:50:38,840 --> 00:50:45,480
and the rest of it. Yes, that is a superpower of theirs. If they can, if they can have a lot of
506
00:50:45,480 --> 00:50:51,989
patience, that's a that's considered a superpower. Do you, uh, do you have any drivers that you think
507
00:50:51,990 --> 00:50:56,389
of? And you don't have to name them unless you think you you want to to give them their flowers
508
00:50:56,389 --> 00:51:02,229
here. But are there any drivers that are just unshakable out there? They have a patience and and
509
00:51:02,230 --> 00:51:09,029
a focus that's just, uh, second to none. Oh, oh, just about all my drivers, especially the
510
00:51:09,029 --> 00:51:15,669
trainers. Um, angel, Mr. Tony Miller, they are the most patient. And I
511
00:51:15,790 --> 00:51:22,668
tell all the drivers the same thing is safety first. A load
512
00:51:22,669 --> 00:51:29,589
can be rescheduled, but safety is always first. 100%. Well, I love that you shouted out
513
00:51:29,629 --> 00:51:34,909
Angel and Tony on this podcast because they both been on here plenty. And uh, for good reason. Those
514
00:51:34,909 --> 00:51:41,429
are two really good examples, shining examples of how things should be done at Cypress, right? Yes,
515
00:51:41,469 --> 00:51:46,469
and most definitely shout out to all my drivers who's always, you know, doing everything that is
516
00:51:46,469 --> 00:51:53,330
needed and always safely turning those wheels? Yes, 100%. And I love how you said all my drivers
517
00:51:53,330 --> 00:51:58,529
are patient. That is a huge. I love them. All. Yeah, well that's huge because that's a big part of
518
00:51:58,529 --> 00:52:02,689
what you're out there to do, right? You are a driver manager. That's part of the game, is to keep
519
00:52:02,689 --> 00:52:08,409
these guys in a place where they can operate safely, and it's not always easy. Uh, there's a lot
520
00:52:08,450 --> 00:52:14,209
that can happen out there on the road, right? I think most days I'm more their doctor filled in
521
00:52:14,210 --> 00:52:19,809
their driver manager. I love it. Well, you must be really good at doing that. Otherwise they wouldn't
522
00:52:19,810 --> 00:52:24,249
go to you for that. Katy. So that's that's going to. Be that's that's that's kind of. Like building
523
00:52:24,249 --> 00:52:29,769
the rapport, you know, between the driver manager and the driver. You got to know what they're going
524
00:52:29,769 --> 00:52:35,049
through and what what life changes they go through to be able to help them and have their
525
00:52:35,050 --> 00:52:41,810
back for sure. For sure. Great stuff there, Katy. I love that answer. Uh, Sharee, this next one's for you.
526
00:52:41,889 --> 00:52:48,239
What's one thing? As the director of safety at Cypress and Sun Belt, you wish that summer drivers
527
00:52:48,240 --> 00:52:54,878
understood about trucks and truck drivers. That a big truck cannot
528
00:52:54,879 --> 00:53:01,639
stop on a dime when it's 80,000 pounds? Yep. So we get a lot
529
00:53:01,639 --> 00:53:07,439
of of cars who cut off our drivers, jump in front of them and slam on the brakes, and they expect
530
00:53:07,440 --> 00:53:13,239
our drivers to be able to do the same thing. And they just need to realize that trucks are not
531
00:53:13,239 --> 00:53:19,759
like cars. They're just too big, too heavy. Can't stop as quickly. So that's the one thing I'd like
532
00:53:19,759 --> 00:53:26,600
cars to understand. Give them their their space so that they can drive safely down the road and not
533
00:53:26,600 --> 00:53:33,479
injure anyone. Right. Yeah. And, you know, I see it all the time that truck drivers do such a good
534
00:53:33,479 --> 00:53:38,760
job of leaving themselves and out until somebody takes it away from them by pulling in front of
535
00:53:38,760 --> 00:53:44,679
them because they've left themselves that out. I would think as a driver, if I was a driver, that
536
00:53:44,679 --> 00:53:49,739
might be one of the single most frustrating things is I've given myself room between me and
537
00:53:49,740 --> 00:53:55,339
the driver in front of me. I have an out right now. Oh wait, I don't have an out. There's a Honda Civic
538
00:53:55,340 --> 00:54:00,899
that's just made himself part of my front grille, and he's pulled in front of me right in front and
539
00:54:00,899 --> 00:54:06,740
taken away my out. Uh, Sharee, how do you how do you counsel a driver through that type of frustration?
540
00:54:06,740 --> 00:54:13,458
That probably happens day in and day out. Well, it does happen more frequently than we like to
541
00:54:13,499 --> 00:54:20,100
see. Um, we catch it on videos almost on a daily basis, and we have
542
00:54:20,100 --> 00:54:26,938
great drivers who try to stop and not shift the load. Unfortunately, sometimes the
543
00:54:26,939 --> 00:54:33,539
load shifts and then they take it to the end result. We have to rework the load and it takes
544
00:54:33,539 --> 00:54:38,219
more time from the away from the driver, more money away from the driver, because now he's a
545
00:54:38,219 --> 00:54:44,249
load behind. You know, and we counsel them at that time and say, you know, we know that you could not
546
00:54:44,289 --> 00:54:51,049
stop on a dime. You did your very best. You avoided an accident. Thankfully,
547
00:54:51,090 --> 00:54:56,369
we try to help them out with an attaboy every once in a while, when we can. And you know, we
548
00:54:56,370 --> 00:55:01,649
understand that you're a load behind. But don't take the rest of your week to speed up to try to
549
00:55:01,689 --> 00:55:06,849
catch up, because there is no catching up. Right, right. You've lost that time, unfortunately. And
550
00:55:06,850 --> 00:55:12,209
it's out of your control too, right? Just completely out of your control. Correct. Completely
551
00:55:12,209 --> 00:55:17,449
out of your control. So we try to compensate and help them with an attaboy and and try to make
552
00:55:17,490 --> 00:55:22,769
sure that they do get paid something towards their lost time when things like that happen.
553
00:55:22,809 --> 00:55:28,329
That's amazing. It wasn't their. Fault. Right. And that's that's so cool. And again, another part of
554
00:55:28,330 --> 00:55:34,049
of the Cypress model that is so unique among trucking, at least the fleets that I've dealt with.
555
00:55:34,370 --> 00:55:39,849
Um, just the way that you guys try to help out with that type of stuff. Those atta boys, I've been
556
00:55:39,850 --> 00:55:44,869
on my boss ever since we started doing this podcast. Hey, can I get an attaboy here? Can you? You
557
00:55:44,870 --> 00:55:49,829
know, how about one for me? It hasn't happened yet, but I think I've got. I'm. Yeah, I'm gonna wear him
558
00:55:49,830 --> 00:55:55,669
down. I'll say that, but don't worry about that. That's, uh, another topic for another time. Um, great
559
00:55:55,669 --> 00:56:00,749
stuff there from you, Sharee, I love it. Um, I love hearing about how Cypress takes care of the
560
00:56:00,749 --> 00:56:06,829
drivers, and you can always tell on this podcast in particular, because not only do you hear it
561
00:56:06,830 --> 00:56:11,389
from the drivers when they come on and and tell us about it, but you can hear that you guys at the
562
00:56:11,389 --> 00:56:17,309
terminals are dedicated to not only having them, helping them do the job safely, but trying to take
563
00:56:17,310 --> 00:56:21,709
care of them a little bit when something out of their control totally throws an entire week off. I
564
00:56:21,710 --> 00:56:25,589
imagine that if you weren't like that, you'd probably have some drivers that are a little bit
565
00:56:25,590 --> 00:56:31,949
more hot under the collar than what you do. Correct. Yeah, we've got some great drivers. They
566
00:56:31,950 --> 00:56:38,830
all do a great job. Um, a couple come to mind. David Darling went from a a Coast
567
00:56:38,830 --> 00:56:45,659
Guard veteran to a guy who came through the door as a Southeast regional driver, has
568
00:56:45,659 --> 00:56:52,339
now expanded to a two week driver. Fantastic driver. Luke Drew has been with us seven years.
569
00:56:52,379 --> 00:56:59,019
He's been fantastic. He's gone from southeast to Jockey to OTR. I mean, just great
570
00:56:59,020 --> 00:57:05,139
guys and they all call in and talk to us whenever they see anything that's happening out there that
571
00:57:05,139 --> 00:57:10,219
maybe we're not aware of, they let us know so we can let the rest of the fleet know, and that that
572
00:57:10,219 --> 00:57:16,219
is a huge help. Those guys are all big help. Yeah, I imagine so. I got to have a fantastic conversation
573
00:57:16,220 --> 00:57:21,299
with David Darling down in Tampa, and, uh, we haven't been able to get him on the show yet, but
574
00:57:21,299 --> 00:57:26,379
we will. I am insidious, you can't get away from me. I've got his phone number. I'll keep asking until
575
00:57:26,379 --> 00:57:31,940
he says yes. Uh, but, uh, just a very insightful conversation. And and again, I'm glad you brought
576
00:57:31,940 --> 00:57:37,859
him up, because that's one thing that really stood out to me in the conversation was, this guy's very
577
00:57:37,859 --> 00:57:43,638
serious about being a very safe driver, and he's not pulling any punches when it comes to that. No.
578
00:57:43,920 --> 00:57:50,759
No, he is not. He is. He is a fantastic driver, very safe, always communicates well with his
579
00:57:50,759 --> 00:57:57,639
driver manager and with safety. So no complaints from us? No. And one of many of those types of
580
00:57:57,639 --> 00:58:03,159
drivers that Cypress employs. Uh, one last question here for Ison. And then we're going to get to our
581
00:58:03,159 --> 00:58:07,279
final thoughts and get you guys back to work. I know you're busy. It means so much to me that
582
00:58:07,279 --> 00:58:13,639
you've given me as much time as you have already. Uh, but Ison and, um, what habits
583
00:58:13,639 --> 00:58:19,439
separates safe, professional drivers from unsafe professional drivers this time of year, in your
584
00:58:19,440 --> 00:58:25,799
opinion? Uh, given that you've had some experience behind the wheel. Having having a plan, really, you
585
00:58:25,799 --> 00:58:31,239
know, plan out where you're going to get fuel today, plan out where you're picking up or, you
586
00:58:31,239 --> 00:58:37,720
know, delivering if you know what your preplan is. And then that way you can
587
00:58:38,910 --> 00:58:45,309
You have an idea of what the day holds for you. And then when the
588
00:58:45,550 --> 00:58:52,229
traffic jam happens, the the construction zone or someone, someone else's
589
00:58:52,269 --> 00:58:58,869
accident. You know, traffic whatever, or you break down. I mean, with the summer heat, you know, the
590
00:58:58,870 --> 00:59:02,989
roads hotter. If it's hotter outside, it means the roads hotter. So then you got a higher potential
591
00:59:02,990 --> 00:59:09,989
for, uh, tires blowing out. So the mechanical failures would definitely ruin your
592
00:59:10,030 --> 00:59:15,189
day. But that way, at least if you, you know, you know what? Your logbook, what you have your hours
593
00:59:15,189 --> 00:59:19,829
on your with your logs, you know where you're delivering. You know where you need to get fuel.
594
00:59:19,829 --> 00:59:26,669
You know where you could park if you can't make it to somewhere. To me, I think that at least, you
595
00:59:26,669 --> 00:59:33,669
know, having a plan for your day, it makes makes it easier when things go awry and they're going to
596
00:59:33,710 --> 00:59:40,249
go awry. There's it's trucking, you know, it's never stationary, but at least
597
00:59:40,250 --> 00:59:46,929
you. Have a goal for the day, I guess. For sure. For sure. Trip planning is so
598
00:59:46,929 --> 00:59:51,289
important. And also this time of year. I guess I'll just touch on it because you mentioned it there.
599
00:59:51,330 --> 00:59:56,489
Those pre trips are really important because the the roads getting hotter and not that pre trips
600
00:59:56,489 --> 01:00:01,928
are ever not important. Uh but definitely be checking your fluids and and hey if I do say so
601
01:00:01,929 --> 01:00:06,928
myself, maybe throw some extra fluid in the cab for yourself. Given that this is a very physical
602
01:00:06,929 --> 01:00:11,650
job the temperatures are getting hot. Make sure you stay hydrated too. You don't want to take a
603
01:00:11,650 --> 01:00:16,610
header out there when you're getting unloaded just because you get dizzy because of the heat. So,
604
01:00:16,810 --> 01:00:22,089
uh, always I, I'm, I'm a, I'm a champion of hydration on this show, so I want to throw that one out
605
01:00:22,089 --> 01:00:28,209
there too, because pretty important this time of year, right. Icing. Absolutely. Yeah. Well you guys
606
01:00:28,209 --> 01:00:33,249
have done a fantastic job here. Absolutely knocked it out of the park from my perspective. I want to
607
01:00:33,249 --> 01:00:38,159
get to our final thoughts here. Uh, we leave the Final Thoughts segment for anything that we might
608
01:00:38,199 --> 01:00:42,559
have left on the table. Anything that you guys want to say before we get out of here? Shout outs
609
01:00:42,560 --> 01:00:47,919
you want to give the floor is yours. And since Sharee is our pro here and the other two joining
610
01:00:47,919 --> 01:00:53,360
us for the first time, I'm going to let her set the example. Uh, director of safety, Sharee DeHart.
611
01:00:53,399 --> 01:00:58,559
We appreciate every minute that we get from you. Thank you so much for being here today. Uh, final
612
01:00:58,559 --> 01:01:04,199
thoughts from you before we let you get out of here. I guess I would just have to say to all our
613
01:01:04,200 --> 01:01:10,758
drivers. Safety is always first, no matter what. And just be aware of your
614
01:01:10,759 --> 01:01:16,880
surroundings. Watch everything and everyone around you as best you can if something happens. Always
615
01:01:16,880 --> 01:01:22,679
call safety first. There you go. And if you ever doubted her dedication, she's here on this podcast
616
01:01:22,720 --> 01:01:29,359
on her day off. So safety is very important to Sharee. Never doubt that at all. Thank you so much
617
01:01:29,360 --> 01:01:36,340
for your time today, Sharee. You're welcome. Have a great day. We'll do it. Icin final thoughts from
618
01:01:36,340 --> 01:01:40,939
you before we let you go today, my friend. Thank you for making your your first appearance on here
619
01:01:40,939 --> 01:01:46,938
today. I really enjoyed getting to talk with you my friend. Final thoughts from you today. Um, you
620
01:01:46,939 --> 01:01:53,379
know, I guess don't let mistakes that you made in the past set the tone for your future. You know,
621
01:01:53,660 --> 01:01:59,820
if maybe you got a cell phone violation or overweight ticket or, you know, any of the possible
622
01:01:59,820 --> 01:02:06,020
things that could happen. But as long as you can learn from the mistake and,
623
01:02:06,900 --> 01:02:13,698
you know, eliminate that, you know, mistakes are going to happen no matter what, but to move
624
01:02:13,699 --> 01:02:19,899
forward from it and, I don't know, not be crippled by it or what the word would be there,
625
01:02:19,899 --> 01:02:26,739
but just to everyday try to be better. There you. Go. Sage advice there
626
01:02:26,739 --> 01:02:31,099
from a guy who's got some experience behind the wheel, Ison Cates. We greatly appreciate the
627
01:02:31,100 --> 01:02:37,569
time from you as well. And here it is. Katy. The moment of truth. Katy McConville.
628
01:02:37,850 --> 01:02:43,289
Final thoughts from you today. I get it, I'm giving myself a round of applause for that. It only took
629
01:02:43,290 --> 01:02:47,889
me an hour to get it down, but I did it. Final thoughts from you. Katy, thank you so much for
630
01:02:47,889 --> 01:02:54,649
your time today. Um, I would say be proactive. All of our drivers out there. Be proactive. Be overly
631
01:02:54,649 --> 01:03:01,128
prepared and always keep those safety scores low. Great advice from you as well
632
01:03:01,169 --> 01:03:06,409
Katy, Ison, Sharee, thank you all so much for being here with me today on the Cypress Truck
633
01:03:06,409 --> 01:03:11,049
Lines podcast. We're going to do this one again. Safety's that important. You can guarantee you're
634
01:03:11,049 --> 01:03:16,889
going to hear another one of these episodes down the road as conditions change. So thank you all
635
01:03:16,890 --> 01:03:22,289
today for this great conversation surrounding the safety of summer. Uh, you guys are awesome. We'll
636
01:03:22,290 --> 01:03:28,409
talk to you again soon, okay? All right. Thank you. All right. Bye bye.
637
01:03:35,149 --> 01:03:41,189
I feel so fortunate to be the host of this podcast in that every time we have a conversation
638
01:03:41,189 --> 01:03:47,829
like the one that we just had, I feel like I am a better steward of the road when it comes to the
639
01:03:47,829 --> 01:03:53,309
the trucks that are around me when I'm on road trips with my family, or I'm out driving from
640
01:03:53,310 --> 01:03:59,989
point A to point B. I am so much more aware now than I was even 20 episodes ago,
641
01:03:59,990 --> 01:04:06,109
or a year before that, or a year before that. Every minute that I spend talking about safety on this
642
01:04:06,110 --> 01:04:12,149
podcast is a minute that I become a better four Wheeler, in hopes that I clear the way and make
643
01:04:12,149 --> 01:04:18,229
things safer for the truck drivers out there on our highways and byways in this great country.
644
01:04:18,309 --> 01:04:24,469
Great stuff from Ison and Katy and Sharee there. Thank you so much to all three of them for their
645
01:04:24,469 --> 01:04:30,540
time. Uh, those are three busy people, okay. They got a lot going on, and even Sharee was here on her
646
01:04:30,540 --> 01:04:36,419
day off and she was still working, coming on this podcast talking about how important safety is,
647
01:04:36,460 --> 01:04:41,539
especially as the seasons change this time of year. And we get a lot of young drivers on the
648
01:04:41,539 --> 01:04:46,978
road, a lot of distracted drivers on the road, and an influx of construction that can even make
649
01:04:46,979 --> 01:04:52,459
getting to your house a tough thing. Some are driving doesn't just test your skill. That's what
650
01:04:52,459 --> 01:04:57,979
we found out today. It tests your discipline because everything we talked about, whether it be
651
01:04:57,980 --> 01:05:03,339
distracted drivers or teenagers with no experience. RVs, motorcycles, construction zones,
652
01:05:03,379 --> 01:05:09,499
none of it is going away. If anything, it's only getting worse. And what stood out in this
653
01:05:09,500 --> 01:05:14,540
conversation to me isn't just what's happening out there, it's actually what it takes to deal
654
01:05:14,540 --> 01:05:20,139
with it. You know, Katy touched on it a couple of times. She said how good her drivers are at just
655
01:05:20,139 --> 01:05:26,860
staying centered, staying calm, patience, preparation, awareness and understanding that
656
01:05:26,860 --> 01:05:33,559
you're not just driving your truck you're driving for everyone else on the road too, because the
657
01:05:33,560 --> 01:05:39,320
reality is this a car can make a mistake and maybe get away with it. A truck, especially one
658
01:05:39,320 --> 01:05:46,199
loaded down with 80,000 pounds, does not get that luxury. So as you're out there this summer, slow it
659
01:05:46,199 --> 01:05:51,039
down. When you need to give yourself more space than you think you might need. Stick to the plan.
660
01:05:51,080 --> 01:05:57,639
Stay off the phone and remember the goal isn't to keep up with traffic. The goal is to get home
661
01:05:57,639 --> 01:06:04,120
safely every single time. And I know it's really tough to be perfect all the time out there,
662
01:06:04,120 --> 01:06:10,519
but you heard Cherise say it. Cypress is a very safe company. Okay. Especially given the number of
663
01:06:10,519 --> 01:06:17,120
drivers that we've got. And that is a tip of the cap, not only to those of of us working in the
664
01:06:17,120 --> 01:06:21,919
safety department, I say those of us, those of you working in the safety department across all the
665
01:06:21,919 --> 01:06:28,789
terminals, but the drivers, the trainers, uh, can over there at CTC, Um, everybody
666
01:06:28,790 --> 01:06:35,110
in orientation. Randy and the guys out there, uh, load sacrament with Cecil Clark. Man, all of this
667
01:06:35,110 --> 01:06:42,070
comes into being a safe company, and, uh, Cypress, uh, just has it in
668
01:06:42,070 --> 01:06:47,228
spades. I really will say it's a unique company. I've said it so many times on this podcast. I
669
01:06:47,350 --> 01:06:52,589
really do believe it to be true. And I love the way that Cypress handles the coaching aspect. Uh,
670
01:06:52,590 --> 01:06:57,709
tries to give out some attaboy if something out of your control affects your entire week. These
671
01:06:57,709 --> 01:07:03,229
are all great things to hear. And, uh, especially if you're out there and you're not really enjoying
672
01:07:03,230 --> 01:07:07,509
the company that you're working for right now. But you found this podcast and you're thinking maybe
673
01:07:07,550 --> 01:07:12,789
Cypress is the way to go. I can't give you a better representation of how safe of a company this
674
01:07:12,790 --> 01:07:18,148
really is than what we gave you today on this episode, so I hope you can take something from it.
675
01:07:18,149 --> 01:07:23,148
I hope all of the Cypress drivers that are listening, uh, especially those that heard their
676
01:07:23,149 --> 01:07:29,849
name shouted out today like David Darling, Tony Miller. Angela Scotto and more. Okay,
677
01:07:29,969 --> 01:07:34,169
we heard so many names get shouted out today. Those are just the three that come to the top of
678
01:07:34,170 --> 01:07:38,888
my mind. And that's because I've met those guys personally. Those of you that got shouted out
679
01:07:38,889 --> 01:07:44,809
today, uh, if I didn't repeat your name a, I apologize. And B, let's strike up a conversation.
680
01:07:44,810 --> 01:07:49,488
Let's get you on the podcast here. There's a reason that you were mentioned today, and it's
681
01:07:49,489 --> 01:07:56,089
because you do a really good job. Uh, a perfect job, if you will, most of the time. And that is not easy
682
01:07:56,090 --> 01:08:02,288
to do when you're hauling around 80,000 pounds on your back. With all of these wackos driving around
683
01:08:02,289 --> 01:08:07,769
you, trimming up the roads and trying to, you know, bring it down to two lanes and cones all over the
684
01:08:07,769 --> 01:08:14,249
place. We got motorcycles doing handstands. We got bikinis out there on the beach. It's a distracting
685
01:08:14,250 --> 01:08:19,009
world. All that, all that stuff I just talked about, we didn't even talk about the number one problem.
686
01:08:19,009 --> 01:08:24,799
The phone's in everybody's pocket. It's a really tough thing to do. As good of a job as Cypress
687
01:08:24,799 --> 01:08:30,519
drivers do. And hats off to you guys. We want you all home safely. We want to fulfill that
688
01:08:30,519 --> 01:08:37,399
obligation to the motoring public and it really is done day in and day out here at Cypress and Sun
689
01:08:37,399 --> 01:08:43,119
Belt. Thank you all for tuning in today. I feel like this is a very gravitational episode. It's
690
01:08:43,120 --> 01:08:48,799
it's important. It's something that you've all heard before, but that doesn't take away from how
691
01:08:48,839 --> 01:08:54,839
truly important the safety aspect of the job you guys are doing really is. Once again, thank you to
692
01:08:54,880 --> 01:09:01,560
Sharee Ison and Katy. And you know what, Katy? One more time for good measure, Mongkhonvilay
693
01:09:01,599 --> 01:09:08,559
got it right again. I'm giving myself another round of applause. You wouldn't think that the
694
01:09:08,559 --> 01:09:13,599
guy that does podcast for a living and constantly talks to different people would be bad with names,
695
01:09:13,600 --> 01:09:19,679
but that is the cross that I bear. And my obligation to you. Cypress Truck Lines is to not
696
01:09:19,680 --> 01:09:25,020
butcher anybody else's name on this podcast, if I can keep from it. And I really appreciate Katy
697
01:09:25,020 --> 01:09:29,899
playing along with me there and not taking it. Uh, not not taking it the wrong way. What an awesome
698
01:09:29,900 --> 01:09:33,979
group of people we just had on the show. We're doing that every single week right here on the
699
01:09:33,980 --> 01:09:40,858
Cypress Truck Lines podcast, so make sure to tune in next week, Wednesday, 5 a.m. local time for
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a new hour of content from us here at the Cypress Truck Lines podcast. Don't forget to head over to
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that website podcast dot Cypress truck.com, and you can also find us on all the rest of those
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platforms. Spotify, Apple, the works. You guys stay safe out there. That's the order of business today.
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We'll see you next week right here for the Cypress Truck Lines podcast.